Airline passenger services

Airlines employ the largest number of workers at most commercial airports, and most of their employees work in the terminal buildings. Ticket counter employees sell tickers, check in passengers who already have tickets, and provide information about the times and gates for flight arrivals and departures. Most airlines have computer systems that quickly print tickets and check for vacancies on flights.
Ticket counter workers also check in passenger’s baggage. Baggage handlers see that baggage is loaded on the correct flights. After a plane reaches it’s destination, handlers unload bags and transport them to the baggage claim area.
Other airline workers include an airline station manager, who oversees passenger services, and reservations agents, who keep records of flight reservations. The dispatch staff maintains contact with planes in the air and with other airports that serve the airline